Orders, inventory, support —
the customer in one tab.
Whether you sell on Shopify, marketplaces or in-store, Biznative unifies orders, inventory, customer 360 and post-sale support so every SKU and every buyer stays visible.
24hr
SLA on every support ticket
99%
Inventory accuracy across channels
2×
Repeat-buyer conversion
The problem
What's slowing you down today
- Shopify, Amazon and offline orders live in different tools
- Stock counts drift between channels and warehouses
- COD reconciliation eats a full day every week
- Support tickets and returns get answered late or not at all
- No clear view of a customer's lifetime with the brand
The Biznative way
Turn on the right modules
Orders
Unified order feed from Shopify, marketplaces and offline.
Inventory
Multi-warehouse stock, reorder points and transfers.
Customer CRM
Every order, ticket and conversation on one timeline.
Support
Tickets across email, WhatsApp, IG DMs and chat.
Finance
COD reconciliation, marketplace settlements and GST.
Reports
AOV, repeat rate, RTO% and cohort views out of the box.
A typical week
How teams actually use it
Order lands from any channel
Shopify, Amazon, Flipkart, offline POS — all normalised into one queue.
Stock decrements live
Multi-warehouse rules pick the closest inventory. Low stock triggers reorder.
Fulfilment + tracking flows out
Shipping label + tracking pushed back to the channel and the customer over WhatsApp.
Post-sale support in one thread
Returns, exchanges and NDR queries handled from a single customer view.
COD settlements auto-match
Courier remittances match orders automatically. Discrepancies flagged.
Want this up and running?
We'll ship a whitelabeled build on your domain with the modules your team needs. Enterprise support over email and WhatsApp.